Guide contents
Account
The account menu — your profile, passkeys and two-step verification, the team and seats, plans and billing, API keys, MCP, where your notifications go — and support.
- Signing inSigning up, trials, trusted devices, two-step verification and passkeys.
- Profile and companyYour organisation's details and how the workspace looks.
- Team and seatsMembers, invitations and seats.
- Plans and billingPlan, credits and invoices.
- NotificationsWhere alerts and updates go.
- API keys and MCPKeys for the records API, and connecting your own AI client.
- Downloads and limitsHow many rows and files you can download, and the reading limits.
Status: in development. Profile, two-step verification, the organisation, seats, roles, invitations, the free trial and paid plans are live. Leaving an organisation and transferring ownership are not.
Account holds everything about you rather than about the market. It is not in the sidebar: your name in the top-right corner opens the account menu. The name at the top of the menu opens your profile, the Account page (password, two-step verification, passkeys, appearance and the organisation); below it are Team, Billing, Notifications, Custom fields and API keys. Support is in the Help menu at the foot of the sidebar (Support).
Your profile is the name and email on the seat. The organisation is the workspace everything else belongs to: bids, alerts, files and pipelines are the organisation's, not the individual's, so people can join and leave without work disappearing with them. Roles are owner, admin and member, and only the first two can invite people, remove seats or change the plan.
Billing shows the plan the organisation is on, what it renews at, and everything that has happened to it. A new organisation starts on a free seven-day trial of Pro the moment it is created, with no card and nothing charged. When the trial ends the workspace is not locked: you keep reading your own work, the pages open to visitors and Bower Chat on 50 free AI credits a month, while creating and changing things, Search, tender notices and exports wait until somebody starts a plan (What happens when a trial ends). No account is ever moved onto a paid plan without somebody choosing it.
Trial emails
During the trial the organisation's owner gets up to four short emails: a welcome with three things to set up on the first day, tips on expiring contracts and coming-up work on day 2, a reminder two days before the trial ends, and one on its last day. They go during the day (Sydney time), never on a public holiday, and each goes only once. The first two come from Jassie at ByAuto, so you can reply to them and she will answer. To stop them, use the Unsubscribe link at the bottom of any of them and confirm on the page it opens (on the two end-of-trial reminders your mail app's own unsubscribe button works too). That stops all four, including the end-of-trial reminders; the trial's end date still shows in BidNomy. Sign-in codes, invitations and your own alerts are not affected.
What you will be able to do
- Edit your profile and change your password.
- Leave an organisation, and hand ownership of one to somebody else.
- Assign a notification to a colleague rather than to the whole workspace, and have read and unread be yours rather than the team's.